Nabo Sale Terms & Conditions: Candles, Soaps & Perfumes

Effective Date: October 6th, 2024

Welcome to the Nabo Sale website (“Website”), operated by GraphGate Private Limited (“Nabo Sale,” “we,” “us,” or “our”). By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, please do not use our Website.

1. General

Acceptance of Terms: By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Eligibility: You must be at least 18 years old to use this Website and purchase products from us.

2. Product Purchases

Order Placement: By placing an order through our Website, you agree to purchase the selected products at the prices listed, including any applicable taxes and shipping fees.
Payment: Payment for orders must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and online payment gateways.
Order Confirmation: Once your order is placed, you will receive an order confirmation email detailing your purchase and an estimated delivery date.

3. Shipping and Delivery

Shipping Methods: We offer shipping options based on your location and the selected delivery method. Shipping costs and estimated delivery times are provided at checkout.
International Shipping: We ship to multiple countries. Shipping times and costs will vary based on your location. The product price and shipping fee cover the cost of the product and delivery but do not include customs clearance fees, import duties, taxes, or other charges that may apply in your country. These additional charges are the responsibility of the customer.
Customs and Duties: For international shipments, customs fees, import duties, taxes, or other charges imposed by your country’s customs authorities are not included in the price or shipping fee. Please check with your local customs office for more information about potential charges. Nabo Sale is not responsible for delays caused by customs processing or non-payment of these charges.
Delivery Delays: While we strive for timely delivery, we are not responsible for delays caused by factors beyond our control, such as weather conditions, customs clearance, or carrier issues.
Delivery Address: Ensure that the delivery address provided at the time of order placement is accurate and complete. We are not responsible for non-delivery due to incorrect or incomplete addresses.

4. Return and Exchange Policy

Damaged or Defective Products: If you receive a damaged or defective product, contact us within 7 days of receipt with details and photographic evidence. We will arrange for a replacement or refund as appropriate.
Procedure for Returns: Please refer to our Return Policy for detailed instructions on how to return a damaged or defective product.
No Return Policy: Except for damaged or defective products, we do not accept returns or exchanges for any products purchased from Nabo Sale.

5. Intellectual Property

Ownership: All content, including but not limited to text, images, logos, and product designs, on the Nabo Sale Website is the property of GraphGate Private Limited and is protected by intellectual property laws.
Use Restrictions: You may not use, reproduce, modify, distribute, or display any content from our Website without prior written permission from Nabo Sale.

6. Limitation of Liability

Disclaimer: Nabo Sale provides products on an “as-is” basis without any warranties, express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability: In no event shall Nabo Sale be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or products.

7. Privacy Policy

Data Collection: We collect personal information when you place an order, sign up for our newsletter, or interact with our Website. This includes your name, email address, shipping address, and payment details.
Use of Information: We use your personal information to process your orders, communicate with you, and improve our services. We do not sell or share your information with third parties except as necessary to fulfill your order.
Security: We implement appropriate security measures to protect your personal information from unauthorized access and use.

8. User Conduct

Prohibited Activities: You agree not to use the Website for any unlawful purpose or any purpose prohibited by these Terms. You may not use the Website in any manner that could damage, disable, overburden, or impair the Website.
Account Security: You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

9. Governing Law and Dispute Resolution

Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Informal Resolution: If you have any disputes or concerns, please contact us directly at support@nabosale.com. We will attempt to resolve the issue informally.
Arbitration: Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our Website. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.